Support
Team and access
Roles, members and business settings.
- What roles does Anchor have?Owner, admin and staff. Membership and role are checked on every write.
- How do I add a team member?In Settings → Team enter the member’s Anchor user ID and choose Add. Inviting by email is not available yet.
- Can I invite someone by email?Not yet. Today you add an existing account by its user ID. Invitations by email are on our list of things to build next.
- How do I change or remove a member’s role?In Settings → Team change the role or choose Remove member.
- How many team members can I have?It depends on your plan: 5 during the trial, 3 on Starter, 10 on Growth, unlimited on Business.
- Who can see billing and AI usage?Owners and admins. Staff have a narrower set of permissions.
- Can one person manage more than one business?Membership is per business; an account can belong to more than one business where it has been added.
- How do I update my business profile?In Settings edit the business profile (name, logo and defaults) and save. Country, currency, language and timezone are shown next to it.
Other topics: Getting started, Catalog and products, Inventory, Customers, Orders and sales, Quotes, AI assistant and widget, Owner insights