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Customer chatGrounded AI answers sourced from the real catalog.Business intelligencePlain-language answers over real orders and sales.Catalog & ordersImport, manage, and track a real product catalog.Approval-gated actionsEvery real-world action waits for a human yes.Operations & channelsMulti-tenant isolation, billing, notifications, and messaging across the website, Messenger, WhatsApp, Telegram, and Instagram.Explore Anchor end to end

Built for any catalog-driven business.

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Our storyHow Pinevon started and where it's headed.FounderA note from the founder, in their own words.VisionWhat we're building next.CareersOpen roles at a small, focused team.
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Trust

Trust Center

Everything about how Pinevon handles security, data, and support, gathered in one place — with honest links to the real documents, not marketing summaries.

Security & data

Passwords are handled entirely by Supabase Auth — we never see or store one in the clear. Passkeys and 2FA are available on every account. Data is encrypted in transit (HTTPS everywhere) and at rest on our database provider. See exactly who we share data with in our Privacy Policy.

Privacy Policy

Support

Real people answer support requests — search our help center, open a ticket, or talk to the AI assistant for a fast answer.

Support

Report an issue

Found a security vulnerability? Email security@pinevon.com directly — we read every report ourselves. Our disclosure contact is also published at /.well-known/security.txt for automated scanners.

Report an issue

Privacy Policy

What we collect, why, how long we keep it, and every sub-processor we use — currently a working draft, clearly marked as such.

Privacy Policy

Terms of Service

The rules for using Pinevon and Anchor.

Terms of Service

Accessibility

Every public page is automatically tested against WCAG 2.1 AA on every change — that catches missing labels, contrast issues, and keyboard traps, though it is not a substitute for real screen-reader testing, which we have not yet done. Found an accessibility issue? Email support@pinevon.com.

Support
pinevon

AI technology for modern businesses. Anchor, our first product, grounds every answer in a business's real data — never a guess.

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We're a small team — a real note to hello@pinevon.com reaches us, not a queue.

Call us: +8801783311428Prefer a form? Use our full contact page

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Built by a small, focused team.

Pinevon Assistant

Grounded answers, or a real handoff

Hi, I'm the Pinevon assistant. Ask me about Anchor, how grounding works, or how to get started — if I don't actually know something, I'll say so instead of guessing.

Ask me things like

Talk to our team

Pinevon Assistant

Grounded answers, or a real handoff

Hi, I'm the Pinevon assistant. Ask me about Anchor, how grounding works, or how to get started — if I don't actually know something, I'll say so instead of guessing.

Ask me things like

Talk to our team

Ask the Pinevon assistant

Grounded answers about Anchor, in real time.