Industries
Online stores and marketplaces
Any business selling a product catalog online.
The challenge
What makes this industry hard
- Pre-sales questions arrive at all hours.
- Support inboxes across several channels.
- Catalog and orders in different systems.
How Anchor could help
Capabilities that apply
- Website chat widget
- Catalog import
- Owner Q&A
- Messaging channels you connect
Example workflows
What this looks like
Illustrations of how the product is designed to work. They are examples, not customer accounts.
- Embed the assistant on your storefront and let it answer catalog questions.
Appropriate AI use
Where AI helps, and where it stays out
- Embed the assistant on your storefront.
- Answer on messaging channels you connect.
- Hand off to a person when unsure.
Anchor answers from your catalog, says it does not know when the data does not support an answer, and waits for your approval before acting.
Limits
What Anchor does not do
- Anchor is a catalog-and-orders product. It does not include industry-specific modules (for example prescriptions, table booking or shipping-carrier integrations) unless they are listed on the product page.
- Anchor does not replace your storefront or payment checkout.
Integrations
How it connects
Your website widget and the messaging channels you connect (Messenger, WhatsApp, Instagram, Telegram, email), plus CSV and Excel import. No other third-party integrations are built in today.
Security considerations
Read this before you put data in
Anchor isolates each business’s data with row-level security and separate API authorization, validates uploads, and keeps AI answers inside your own data. Anchor does not hold SOC 2, ISO 27001, HIPAA or PCI certification, and nothing on this page should be read as a compliance claim for your industry. Check your own regulatory requirements before putting sensitive data in any tool. Security and data
Try it on your own catalog.
Every plan starts with a 14-day free trial.